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Quality Problems


Logistics Problems

Please check the packaging of the full extent carefully when receiving.
If goods is damaged during transit, we will return you directly.
Please note that after you receive the package and sign it, we will be deemed that you have agreed the product is intact during transit.


Product Quality Problems

For the quality problems, please send email together with the photos of the broken items.
We always handle this for refund or sending a new one with your next order.
Email address: info@chiwava.com